FAQ's

Have a questions about our services?

Below are the answers to some of our most frequently asked questions!

How do I know which First Aid at Work course I need?

The general rule of thumb is, if you work in a "High Risk" environment then you would need the full three day Level 3 Award in First Aid at Work training. High Risk could include factories and workshops for example or anywhere where the risk and severity of injury is high.

For lower risk environments such as an office or retail setting the one day Level 3 Award in Emergency First Aid at Work training is usually sufficient. 

If you hold a First Aid at Work certificate that is nearing it's expiry date you can complete the two day Level 3 Award in First Aid at Work Requalification course. This does NOT apply to holders of a one day Emergency First Aid at Work certificate. 

What is the difference between regulated and accredited?

A regulated training course is one that has been deemed "fit for purpose" by one of the four regulators in the UK and who have statutory powers under various Acts of Parliament. (Ofqual for example)

An accredited training course is one that has been given formal recognition by an authoritative body that it competently meets specific standards. (Qualsafe for example)

I am a Childminder, which course do I need to complete?

As a provider of childcare, OFSTED requires you to have a "First Aid qualification which is appropriate to the age of the children for whom childminding is provided and to the nature of that provision". 

Our accredited Level 3 Award in Paediatric First Aid meets all the criteria and guidance set out in in the Guide to Registration on the Childcare Register - OFSTED guidance document and would be the recommended qualification. 

What qualifications do your trainers have?

ALL our trainers have the approval of our awarding body which means that they have been assessed and meet the minimum qualification criteria set by them to deliver courses in the particular subject area.

In addition, we carry out regular training observations and desktop paper reviews, again in line with our awarding body requirements but also to meet our own strict quality criteria.

We hold regular CPD, up-skilling and standardisation sessions that trainers attend to ensure that we are ALL providing the best experience for our learners and finally, ALL of our trainers hold a current and valid enhanced DBS certificate as well as being adequately insured.